Internet Explorer 9, 10 or 11
1.  Open Internet Explorer
2. 

3. 
4.
Note:  This step may take a minute or two.  This window will disappear when the process finishes.
5.  When complete, close Internet Explorer.
6.  Open Internet Explorer and go to tiptopwebsite.com/login.html
You will now be able to log into your account.
If you still cannot login, please contact us and we will be happy to help.